This course provides professional learning opportunities by combining classroom lessons and practical learning sessions. You will also get trained in all aspects of aviation management - starting from in-flight experience to ground handling, cargo & load management, people & resource management at the airport, to calculating fares and issuing tickets.
You will also receive in-depth training in all aspects of Hospitality management including guest services, reservation desk management, housekeeping management, F&B services and accounting. With practical training in tourism travel & tour operations and travel desk management, you would be ready to join top travel companies at lucrative job profiles.
Activities Involved
With English being the most spoken language in the world, it is absolutely vital to learn the language in order to have a successful career. This course is primarily designed to help each Frankfinn student communicate effectively in the English language at work. Topics that are covered in this subject include basic grammar knowledge, greetings and farewells, and the various details involved in making appointments or coming to a mutual conclusion on certain topics. Since each lesson in this course is extremely interactive, students are able to constantly practice their language skills and also learn about key aspects of correct and effective communication.
As the name suggests, the main purpose of this course is to further improve a student’s pronunciation, intonation and fluency in the use of the English language. The course is highly interactive and trains the student in the skills of public speaking, group discussions required for clearing the interviews.
This course is designed to train students on the skills required to become a cabin crew. The program encapsulates all the topics related to aviation Hospitality that a cabin crew member is required to know. Students are trained on basic flight safety protocols, emergency routines and handling passengers onboard. They are taught about the different parts and functions of a commercial aircraft, and also about essential flight-related tasks such as embarkation and disembarkation procedures as well as onboard meal service techniques.
The course trains the student on the grooming skills required in the aviation, Hospitality, tourism and customer service industries. Topics that are covered here include skin and hair care, western and traditional attires, and basic grooming practices, dental care, professional make-up techniques etc. The important topics of – art of walking impressionably and following certain social etiquettes are also covered.
The module trains the student on the skills required in the Hospitality industry. The topics covered in this course include handling guest arrivals along with check-in, checkouts, and modes of payment settlements. Students will also be trained on a popular and versatile hotel management software that is used by companies worldwide.
This course teaches the skills required by the staff working in the Air Travel – Reservation and Ticketing domain. This course trains the students on details of how an airport functions including ticket reservations, check-in, cargo, and fare constructions.
This course is highly interactive and helps the student develop the personality traits required to work in a professional environment. This course familiarizes the students with positive attitude, anger management, empathy, perception, motivation and stress management. The course instills in them great confidence and makes them true leaders. The importance of complementary characteristics and participating in team-building activities are also discussed in detail.
This is a vital course that trains the student on customer handling skills. Students are briefed about the different types of customers as well as the basic needs of each customer. Students are also made aware of what makes customer service exemplary. This course equips them with the skill sets to deal with ease even the difficult customers successfully.
As the name proposes, this course readies the understudy for confronting and getting different types free from interviews. Offhand talking, mock meetings, bunch conversations, and positive non-verbal communication are canvassed in this course. They are ready to respond to every one of the inquiries that can be put to them in the meetings. Moreover, the poisen mentors will likewise share information for setting up the ideal resume and covering letters.
The goals of the project were to supply materials which would promote continuing learning amongst airline staff target foreign languages.
Swimming is a fundamental ability to have, particularly for those trying for a vocation with a worldwide aircraft. Every single worldwide aircraft, and a couple of homegrown carriers, have ordered that their team individuals should know how to swim well.
This is a discretionary course that Poisen offers to that large number of understudies who wish to acquire reasonable experience of the obligations of a lodge team while flying in an airplane. Poisen has restricted with eminent Indian aircraft organization 'Air India' who will work with this reproduced program. Selecting this program is an incredible method for getting ready for the difficulties that might come up during a real flight.
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